Patient safety

The trust's patient safety programme strategy was launched during patient safety week in October 2014 and has since been further developed in line with the national . As part of the campaign, we have pledged to:

  • put safety first
  • maintain organisational learning
  • encourage honest transparency with patients, staff and the public
  • be supportive when errors occur
  • collaborate internally and externally to participate in innovative approaches.

We will measure and monitor safety using the following metrics, to get a comprehensive picture of our whole organisation’s safety:

  • Past harm: this encompasses both psychological and physical measures.
  • Reliability: this is defined as ‘failure free operation over time’ and applies to measures of behaviour, processes and systems.
  • Sensitivity to operations: the information and capacity to monitor safety on an hourly or daily basis.
  • Anticipation and preparedness: the ability to anticipate and be prepared for problems.
  • Integration and learning: the ability to respond to and improve from safety information.